Refund policy

Refund & Return Policy

At American Spirit Co., every item is made to order with care and created specifically for each customer. We encourage customers to review product descriptions, sizing information, and shipping details before placing an order.

Returns, Exchanges & Refunds

Because our products are custom-made, returns and exchanges may be limited. However, customer satisfaction is important to us, and we're always happy to help whenever possible.

If you experience any issue with your order, please contact us and we'll do our best to provide the most appropriate solution.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or contains a manufacturing error, please contact us within 14 days of delivery.

After reviewing the issue, we'll gladly arrange a replacement or provide a refund when appropriate, at no additional cost.

To help us process your request, please include:

• Your order number

• A brief description of the issue

• Clear photos showing the problem

Order Changes & Cancellations

If you need to cancel or modify your order, please contact us as soon as possible.

We'll do our best to accommodate your request before production begins. Once production has started, changes or cancellations may no longer be possible because your item is being custom-made specifically for you.