Shipping Policy

At American Spirit Co., every product is made to order and fulfilled through our trusted production partners. This allows us to reduce waste and deliver products created specifically for each customer.

Processing Time

Orders are typically processed within 2–5 business days before shipment.

During holidays, peak seasons, or promotional periods, processing times may be slightly longer.

Shipping Time (United States)

Estimated delivery time is typically 3–8 business days after shipment.

While most orders arrive within the estimated timeframe, occasional delays caused by shipping carriers, weather conditions, holidays, or other unforeseen circumstances may occur.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email containing your tracking number so you can monitor your shipment every step of the way.

Incorrect Shipping Address

Please review your shipping address carefully before placing your order.

If you notice an error, contact us as soon as possible. We'll do our best to update your information before production begins or your order ships.

Lost, Damaged, or Delayed Packages

If your order arrives damaged, defective, or you experience a delivery issue, please contact us within 14 days of delivery.

To help us resolve your request quickly, please include:

Your order number
A brief description of the issue
Photos of the damaged or incorrect item (when applicable)

We'll work closely with our production and shipping partners to investigate the issue and provide the most appropriate solution, including a replacement or refund when applicable.